Benefits and important of Auto Attendant Systems

MARKET INTRODUCTION

Auto-Attendant (or automated attendant) is a term normally used in telephony to define a voice menu system that enables callers to be transferred to an extension without going through a receptionist or telephone operator. The auto-attendant is also known as a digital receptionist.

MARKET DYNAMICS

Improvement in customer services and an increase in efficiency and productivity of call management are some of the major factors driving the growth of the auto-attendant system market. Moreover, the cost of employee training and onboarding can be eliminated as auto-attendant can start immediately without any concerns, which is a major factor anticipated to boost the growth of the auto-attendant system market.

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